Project Overview
This extensive project in Franklin, Tennessee, involved a full roof replacement funded through a homeowner's insurance claim following a severe hailstorm that swept through Williamson County.
Worth Roofing Company guided the homeowner through the entire claims process, from the initial drone inspection that documented the hail impacts to the final installation of a premium roofing system that restored the home's beauty and structural integrity.
The Roofing Challenge
The primary challenge was documenting the full extent of the damage for the insurance review. The homeowner's initial claim had been partially denied because functional damage on the steeper, less accessible slopes of the roof was initially missed.
Furthermore, the home featured a complex roofline with multiple valleys, dormers, and a steep pitch, making both the inspection and the eventual installation highly technical and labor-intensive.
Inspection Findings
Our team utilized drone technology and high-resolution photography to safely document the upper slopes that the initial adjuster had bypassed. We found clear, undeniable evidence of hail bruising that had fractured the fiberglass mat of the shingles.
We also documented collateral damage to the soft metals on the roof, including dented exhaust vents and damaged chimney flashing, which corroborated the severity of the hail impacts.
Recommended Roofing Solution
We requested a re-inspection with the insurance company and met the new adjuster on-site. After additional documentation and photographic evidence were provided during the insurance review process, the homeowner received approval for a full roof replacement.
We proposed replacing the damaged roof with a high-wind rated architectural shingle system, paying special attention to the complex valleys and dormer tie-ins to ensure absolute waterproofing.
Installation Process
Documentation & Assistance
We provided the homeowner and adjuster with detailed photographic evidence and inspection reports to assist during the insurance review process.
Safety Setup
Due to the steep pitch, our crews utilized advanced safety harnessing and scaffolding to protect the workers and the property.
Precision Tear-Off
We carefully removed the old materials, paying close attention to the delicate dormer siding and complex valley intersections.
Advanced Waterproofing
We installed extensive ice and water barriers in the valleys and step flashing along the dormer walls to prevent future leaks.
Final Installation
The new architectural shingles were installed with precision, restoring the home's elegant Franklin aesthetic.
Why This Was Appropriate
A full replacement was the only option, as the hail had systematically destroyed the waterproofing capability of the shingles across all slopes. Leaving the roof as-is would have resulted in massive interior water damage within months.
Our specialized approach to the complex roofline helped provide long-term protection and reliable performance during Middle Tennessee weather conditions.
Common Questions
Project Details
- Premium Architectural Shingles (Wind rated up to 130 mph)
- Heavy-duty Ice and Water Shield (applied generously in all valleys and low-slope areas)
- Synthetic Underlayment
- New custom-bent step flashing for dormer walls
- Upgraded ridge ventilation
Benefits to Homeowner
- Provided the critical documentation and inspection findings needed for the homeowner to successfully navigate the insurance review process.
- Provided superior protection against future storms with high-wind rated materials.
- Ensured long-term waterproofing in complex architectural areas (valleys and dormers).
- Dramatically enhanced the curb appeal of the property.
- Delivered a stress-free experience by assisting with the documentation and communication throughout the insurance process.